This page outlines the legal framework that governs your use of linkbokepto, including how we handle account access, your data, and the scope of our obligations to you as a registered user in Indonesia. Access to services depends on local law and is available where local law and eligible regions permit.
GoPay · Bank Transfer · QRIS
Account Access Rights
Indonesia-Eligible Regions
Policy Transparency
POLICY POSTURE
How Our Legal Framework Works
linkbokepto operates as a private member support hub, and this policy sets out the terms under which your account is maintained, your transactions are processed, and your data is handled. Our approach is straightforward: we publish the rules clearly, we apply them consistently, and we give you clear routes to ask questions or raise concerns. Use of this platform — including deposits via GoPay, Bank Transfer, or QRIS — is subject to the laws and regulations applicable in your region. We do not assert legal certainty for any jurisdiction; eligibility depends on where local law permits access. If local law in your region restricts participation, that restriction applies regardless of technical access. Our policy covers registered account holders who have completed the account verification steps shown in the account dashboard. It does not extend to third-party services, external payment processors beyond those named, or content served by studios like Pragmatic Play or PG Soft on their own platforms outside this lobby. Questions about your account standing, transaction records, or policy scope can be directed to our support team through the channels listed on this page.
GoPay
Transactions processed via GoPay are subject to GoPay's own terms alongside our platform policy. Your deposit and withdrawal records are visible in your account wallet after login.
Bank Transfer
Bank Transfer deposits are logged in your account transaction history. If a transfer is not reflected within the time shown at checkout, contact support with your reference number.
QRIS
QRIS payments follow the national standard for real-time QR-based transfers. The current status of any QRIS transaction is shown in your account dashboard after login.
POLICY SCOPE RANGE
What This Policy Covers and What It Does Not
Understanding where our policy applies — and where it stops — helps you know exactly what to expect from us and where to direct questions that fall outside our direct control.
Account Access
Our policy governs your registered account: login credentials, session behaviour across devices, account wallet balance, and the access controls you set. Any dispute about account standing is handled through our support team.
Transactions
Deposits and withdrawals made via GoPay, Bank Transfer, and QRIS fall within our policy scope. We maintain transaction records visible in your account dashboard. Disputes about external transfer delays belong to the payment provider.
Site Content
Game content from studios including Pragmatic Play, PG Soft, and Microgaming is governed by the terms of those studios for the titles they supply. Our policy covers lobby access, session continuity, and account-level controls — not the internal rules of individual game titles.
Third-Party Services
External services — payment networks, device operating systems, internet providers — operate under their own terms. Our policy does not extend liability to those services, and we cannot guarantee their availability or behaviour.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
As a registered account holder, you have several concrete actions available to you at any time. You can review your full transaction history from the account dashboard — every deposit and withdrawal logged under your account is visible there, including payments made via GoPay, Bank Transfer, or QRIS. If your account details need correcting — a name mismatch, a linked wallet number, or contact information — you can update these through the account settings page; the fields and verification steps required are shown inline. If you have a question about how this policy applies to your specific situation, you can raise it through our support contact channels, which are listed in the section below. For more involved account concerns, our support team can escalate your request and track it through to resolution.
Review Records
Your full deposit and withdrawal history is accessible from the account dashboard after login. Filter by date or payment method to locate a specific transaction.
Correct Account Details
Update your registered details — including linked wallet accounts for GoPay or Bank Transfer — through account settings. The verification steps required are shown on each field.
Raise a Question
Policy questions can be submitted through live chat or email support. Our team responds to policy queries separately from general account help so your question reaches the right person.
Request Support
For account-level concerns that need escalation, contact our support team directly. Provide your account ID and the relevant transaction reference to speed up the process.
CONTACT POLICY TEAM
How to Reach Us About This Policy
If you have a question about this policy, your account rights, or a transaction covered by our terms, the support channels below are open to you. For the fastest response on policy matters, include your account ID in the first message.
Live Chat
Open the live chat from any page after login. Policy questions are flagged to the account support team. Available during the hours shown on the support page.
Email Support
Send your policy or account query to our support email address listed in your account settings. Include your registered account ID and a brief description of your question.
Account Dashboard
Many policy-related actions — reviewing transaction records, updating account details, checking session history — can be completed directly from your account dashboard without contacting support.
DATA AND ACCOUNT CARE
How We Handle Your Data and Account Security
Your account data is held securely and accessed only for the purposes described in this policy. We apply session controls that allow you to manage active logins across devices — if you access your account on a mobile and later on desktop, both sessions are visible and controllable from account settings. Cookies are used to maintain your session state and to remember display preferences; you can review cookie settings from the privacy controls in your account. We retain transaction records for the period required to support disputes and comply with applicable obligations in eligible regions. To request a change to your stored data or to ask about retention periods, contact our support team through the channels on this page.
Data Handling
Account data — including wallet records, session history, and contact details — is stored for the purposes of account management and transaction support. We do not share your data with third parties outside the payment rails you use.
Cookie Policy
Cookies on this platform maintain your login session and store display preferences. They are not used to track activity outside of linkbokepto. Cookie preferences can be adjusted from your account settings page.
Account Security
Session controls let you review and end active logins from any device. If you notice a session you do not recognise, end it immediately from account settings and contact support to flag the concern.
Data Requests
To request a review, correction, or deletion of your stored account data, contact support with your account ID and the specific records you are asking about. Response times are shown in the support section.
POLICY FAQ
Common Questions About This Policy
Answers to the questions we receive most often about how this policy works, what your rights are, and how to take action on your account.
Does this policy apply to my account if I'm accessing from Indonesia?
Yes, provided that access is permitted under local law in your region. Eligibility depends on where local law allows participation. The account registration flow shows the regions currently supported.
Where can I see my transaction records?
Your full deposit and withdrawal history — including GoPay, Bank Transfer, and QRIS transactions — is visible in the account dashboard after login. You can filter by date range or payment method from that page.
Can I update my linked payment details, such as my GoPay wallet number?
Yes. Go to account settings and select the payment details section. The fields and any verification steps required are shown inline. If you encounter an issue updating details, contact support with your account ID.
What happens if a payment is not reflected in my account wallet?
Check your account dashboard first — most transactions update within the period shown at checkout. If the payment is still missing, contact support with your transaction reference number and the payment method used.
How do I raise a question specifically about this policy?
Use the live chat or email support channel and describe your policy question alongside your account ID. Policy queries are directed to the account support team who handle them separately from general help requests.
Can I request that my account data be reviewed or deleted?
Yes. Contact support with your account ID and specify which records you are asking about. Our team will confirm the applicable retention rules for your region and process the request accordingly.